• Provide a telephone option for the Zoom or Teams session.
  • If you have a student who is deaf or hard of hearing in your class, work with the Disability Support Services office to provide live captioning and/or interpreting services.
  • If the class session is recorded, ensure the video is accurately captioned before sending it to students or posting it in your course.
  • If you have a student with a visual impairment, ensure that all documents shared during the synchronous class session are available to the student in an accessible format before the class session.

Blind/Low Vision

Potential Barriers:

  • Navigating controls in the Zoom or Teams interface (i.e. raising a hand, responding to a poll, muting/unmuting the microphone, reading and responding to chat messages)
  • Following information presented during the class session via screen share

Potential Solutions:

  • Provide extra time to respond to polls
  • Verbally recap/summarize activity from the chat
  • Provide a way to connect to the class session via telephone
  • Provide shared documents and class materials (presentations, worksheets, PDFs, web links, etc.) in an accessible format before the class session

Deaf or Hard of Hearing

Potential Barriers:

  • Inability to hear lecture or video content
  • Unable to respond verbally to questions

Potential Solutions:

  • Work with the Disability Support Services office to provide live captioning and/or interpreting services
  • If the class is recorded, ensure the video is accurately captioned before sending it to students or posting it in your course
  • Develop a plan for discussions/breakout rooms to include visual attention-getting strategies, such as raising a hand and using the chat box

Cognitive and Learning

Potential Barriers:

  • Difficulty processing information and responding to questions and polls

Potential Solutions:

  • Chunk direct instruction/lecture into manageable segments
  • Provide additional time for students to respond to questions and live polls
  • Provide the class with a list of questions before the synchronous class session

Physical

Potential Barriers:

  • Difficulty using the standard keyboard/mouse which may present challenges in accessing the conferencing controls and in responding to live polls and questions in the chat

Potential Solutions:

  • Provide additional time for students to respond to information and complete tasks.
  • Allow multiple ways to respond (verbally or through the chat)

Zoom is one of the most accessible video conferencing platforms for people with disabilities especially for those using screen reader software.

Zoom Resources: