Fullerton College

Distance Education Information & Resource Guide

Approved by DEAC 9/20/07
 

 

The Distance Education Information & Resource Guide has been prepared in collaboration with the Distance Education Advisory Committee (DEAC) to assist those interested and involved in teaching, assigning, or taking Distance Education courses at Fullerton College. 

"Tips for Assigning and Teaching Distance Education Courses" were also prepared and approved by DEAC to help Deans and Faculty evaluate the preparation needed "before" assigning or teaching a Distance Education course to ensure both the integrity and quality of instruction.  Contact  fconline@fullcoll.edu or call 714-992-7500 if you need additional information pertaining to Distance Education.

 

T a b l e   o f   C o n t e n t s

 

Academic Computing Technology

Computer Lab Hours

Computer Lab Policies

Email Accounts

Orientations: How to Reserve 611

 

Course Management System (CMS) (e.g. CE 6/8)

Backing Up, Uploading and Restoring Courses for CE 6/8
Copy Content from Course on Same Server

Course Management Support

Course Shell Requests

How to Change Passwords
How to Grant Incompletes
How to Deny Access
How to Extend Exam Time
How to Export Grade Book Information

 

Distance Education/Instructional Technology

Distance Education Advisory Committee

Educational Broadcasting: Cable TV and Video on Demand

Location/Hours of Operation

Mission

Past and Present

Staff/Contact information

 

Instructional Support and Information

CCC Confer

Curriculum

Guidelines for Good Practice: Effective Instructor to Student Contact

How to Compress Audio Files

How to Compress Video Files

How to Convert Power Point to PDF
Mentors

Publisher's Resources and ePacks

Staff Development and Training

Student Learning Outcomes

Tips for Assigning and Teaching Distance Education Courses

Universal Design for Learning (UDL)

WebStar Instructions for Faculty

 

Policies, Rules and Procedures

Accreditation

College Policies and Rules

Copyrighted Material

Title 5

United Faculty Contract 

 

Student Services

Class Schedule

Counseling/Advising

Registration

Student Support Services 

Students with Disabilities
Fullerton College Proctoring
Request for Proctoring Services

 

Appendix

Checklists
Definitions and Related Terms for Distance Education
Downloads
Forms

Links to Web Resources

Archive of Email Announcements

 

 

 

Academic Computing Technology

 

Computer Lab Hours

There are a number of open computer labs for student use on campus.  For the most current campus lab hours go to http://support.fullcoll.edu/hours.htm.

 

Computer Lab Policies

Information pertaining to policies and procedures and acceptable uses of computing resources on campus is available at http://fcnet.fullcoll.edu/labpolicies.htm

 

Email Accounts

Fullerton College provides free email accounts for all staff and students.  For information click on setting up an email account, click on http://fcnet.fullcoll.edu/accounts.htm

 

Orientations: How to Reserve 611

To reserve Room 611 for faculty demonstrations and orientations, advanced reservations are generally required. This lab will accommodate classes of up to 55 students.  Instructions on reserving the lab are available at http://fcnet.fullcoll.edu/611schedule.htm, or by calling the Help Desk for Academic Computing Technology (ACT) at (714) 992-7111.  Please check the rooms available in the public folders on “Outlook” (see information below) before scheduling the appointment and be aware that the appointment will not appear on the calendar immediately. Once it is determined that there are no conflicts, the appointment will be made visible on the public calendar.

 

Advanced Reservations are generally required.

Go into Outlook

Click on Public Folders (left side of screen at the bottom)

Note: If these folders are not already displayed, click on “Folder List” which is the folder icon at the bottom of the screen.

1.     Click on “611 Lab Calendar”

2.     Go to top of screen, click on “Actions”

3.     Click on “New Appointment”

4.     Fill in the dates and times

5.     Click on “Save and Close”

 

Course Management System (CMS) (e.g. CE 6/8)

 

Backing Up, Uploading and Restoring Courses for Blackboard CE 6/8 

IMPORTANT:  One years worth of credit courses will be maintained on distanceed.fullcoll.edu. Courses older than one year will be removed from distanceed.fullcoll.edu.  Faculty who need a course from a previous semester to remain on the server must send the name and description of the course with a brief explanation to Terry Gleason at tgleason@fullcoll.edu before the semester ends. 

 

Throughout the semester faculty are strongly encouraged to back up their active course(s) to an external drive such as a CD or flash drive each time there is a change, such as adding course content or grades.  In addition, at the end of the semester, faculty should create and download course backups to an external drive using the instructions below.  Instructors are encouraged to save original files used to build or update the course site on external medium.

 

NOTE: You cannot restore backups in CE 6/8.  Restoring and uploading course back-ups with a .bak file extension, or a publisher package with file extension of .epk, require administrative access.  If you need to restore your course, or upload course package with .epk extension, contact  tgleason@fullcoll.edu

 

BACKING UP AND downloading/SAVING a course from the production server to external media

  1. Go to http://distanceed.fullcoll.edu and sign on to CE 6/8. Click Log Into Blackboard. Enter your Campus ID: and password. Click log in. Click the title of the course that you wish to backup.

  2. Scroll down to the Instructors Tools

  3. Click on "Manage Course"

  4. Under Backup Course click on "Create backup"

  5. If the section you are Backing Up is added to the Backup Queue click OK.  

  6. If you get a message that your section exceeded the quota for online backups,  select skip Backup.

  7. To make room for your newest Backup select delete oldest Backup. 

  8. When your backup file is created click on the ActionLink to "save as file" .

  9. Save the Backup file in your class files.

  10. Using the File Manager ( under instructor tools ) find the file in your class files section.

  11. Use the radio button or the action menu to download your course Backup file to your desktop or external drive.

  12. Click “Save”

  13. When the "Save As" box opens identify the location where you wish to save course ZIP file or backup, e.g. flash drive, my documents, etc. and click “Save”.  

  14. When the download complete box opens, click “Close”

 

Deleting Course Backups

IMPORTANT: After a course backup is created , locate the section backup you want to save as a file and, next to its title click the ActionLinks icon. Click  the ActionMenu icon to Save as a File.  

1.  Go to http://distanceed.fullcoll.edu and sign on to CE 6/8 by entering your WebCT ID, and password. Click log in. Click the title of the course that you wish to backup.

2.  Click on the "Control Panel"

3.  Click on "Manage Course"

4.  Under Backup Course click on "Create backup"

5.  Click on Cancel. Any existing course backup zip file should now be visible.

6.  Identify that you want to delete a course backup by clicking on the radio button to the left of the course backup zip file.

7.  Click "Delete" under Options: Backup Files

8.  Return to the home page.

 

Uploading and Restoring a course from the development server or external media to the production server. 

In CE 6 instructors are not able to upload course content to their own courses, but can copy content to a CE 6 course shell from a different course on the same server.  See below:

 

 

Course Management Support

Blackboard CE 6/8: Currently Fullerton College supports Blackboard CE 6/8.  Beginning Summer 2008, Fullerton College will support Blackboard Learning Systems CE 6/8 (formerly WebCT) as the course management system for delivery of most Distance Education courses.

 

Due to limited resources and staffing, faculty using publishers and other course management systems should rely primarily on support provided through the publisher or host site.

 

Course Shell Requests
Faculty must complete one course shell request form for each course in which distance education as an instructional mode of delivery is intended.  Deadlines for submitting course shell requests for CE 6/8 ( Summer  08 or later) are as follows:

Fall Semester - August 1 or first work day in August
Spring Semester - December 1 or first work day in December
Summer Semester - May 1 or first work day in May

Click here for a copy of the DE online course shell request form:

 

IMPORTANT CHANGE:  Beginning fall 2007, faculty will be asked to identify the course title and CRN # they wish to use the following semester (e.g. spring, 2008) and DE staff will transfer or move identified course(s) for the faculty into a new shell prior to the subsequent semester.

 

How to Change Passwords

Instructions for Instructors and Students changing their own passwords for CE 6/8  access:

  1. Go to http://myfc.fullcoll.edu and log in to the Fullerton College portal. 

  2. Locate the fc change password channel.

  3. Enter your a new password.

  4. Enter your new password a second time to confirm.

  5. Click on the "Submit Query" button

  6. Your password is now updated.

 

How to Grant Incompletes

Blocking Course Access  vs  Allowing Access if/when Submitting an Incomplete Grade in Online Courses Utilizing CE 6/8:
Faculty issuing an “Incomplete” grade to a student previously enrolled in a CE 6 course can allow the student continued access to their course by enabling access for the time allowed to complete the required work.  Faculty should otherwise block access to the course for all other students once a course has concluded. 
Faculty may also contact online@fullcoll.edu and request that the student  be manually added to the same course taught the following semester in order for them to complete their work. 

For assistance with blocking, or allowing access, contact online@fullcoll.edu.

 

How to Deny Access
Typically, students registered in Banner/WebStar are populated into CE 6/8 courses  24-hours prior to semester start date.  If you don't  want students to have access, go to the Grade Book (displayed when the "Teach Tab" is selected) and select all of the students (except yourself, the demo student, and any other instructors) and select  "Deny Access."


How to Extend Exam Time
It is the policy of the North Orange County Community College District to provide equal educational opportunities for students with disabilities in accordance with state and federal law, including Title 2 of the Americans with Disabilities Act of 1990, Sections 504 and 508 of the Rehabilitation Act of 1973 and Title V of the California Administrative Code. Pursuant to Title V, Sections 5600-56076, the District has developed Disability Support Services (DSS) to assist students with disabilities in securing academic accommodations and auxiliary aids.

To offer an extended time exam in CE6/8:
1. Create regular exam:
        -   Include dates available and 
amount of time students have to complete.
        -   Title it - for example, "Exam 3."
2. Next, create a second new exam
:
        -
  Give new/second exam a different title.  For example, "Exam 3 Ext.,"  or  "Exam 3 DSS."
        -  Under "Template:"
                -  Select option: "base on existing assessment."
                -  Choose option to use original  "Exam 3"  as the template.
3.  You should now have two identical exams, saved with different names. 

4.  Go into "Extended Time Version:"  
        -  Change time from 1 hour to 1.5 hours, or whatever time DSS recommends is appropriate. 

5.  
 Action Menu:  
                - 
 "Release Criteria"  
                -  "Add Member Criteria"  (set  so only students with disabilites have access):
                          -  On exam created for DSS students, e.g., "Exam 3 Ext," set so only students with disabilities have access.   
                             (
The exam can run at the same time as the regular version of the exam (Exam 3).  Only the student (s), 
                              selected using "Release Criteria,"  will have additional time for completing exam .
                             It will not show up in the Assessment Tool for students not listed
).
 Note:  if you want only the DSS student to have access to the extended version, you must prevent release of the regular exam;
      otherwise, the DSS student will be able to preview the regular exam, prior to taking the "extended time" version.
                -    
Action Menu:  
                - 
 "Release Criteria"  (deny access to regular exam to DSS students):
                        -  Select entire class by placing a checkmark in top box beside "User ID."
                        -  Uncheck DSS students to deny access and prevent release of regular exam.
               
Contact Disability Support Services (DSS)x 27099, for questions regarding students' disabilities' verification, and reasonable accommodations.
Contact Terry Gleason
online@fullcoll.edu , and cc:  tgleason@fullcoll.edu,  if you need assistance making accommodations when using CE 6/8.

How To Export Grade Book Information To an Excel Spreadsheet
Downloading Instructor's CE 6/8 class grades to an office computer:
1. Log in to CE 6/8 at http://distanceed.fullcoll.edu
2. Find the link to your class and double click.
3. Be sure you are in "Teach Tab."
4. Scroll down to Instructor Tools.
5. Click on the Grade Book button to open grade book in CE 6/8.
6. At bottom, click Export to Spreadsheet.
7. Keep default settings - choose Export.

8. Next, choose "Save."

9. File saves in default format, .csv (comma -separated value).
10. Open .csv file - then, save and choose Excel .xls format.
11. Save your Excel files (.xls) on an external hard drive or save the file to a CD.

Please Note: Grade records should be kept by faculty for a minimum of 3 years in accordance with the college's grade appeal process, which says "a request for grade change should be initiated by the student within the next regular semester, but no later than two years, following the award of the original grade". To view the entire grade appeal process click here.


 

Distance Education/Instructional Technology

 

Mission

The mission of Distance Education at Fullerton College is to promote educational opportunities allowing access independent of geographical location or physical limitation.  In support of instruction and to ensure high quality for both faculty and students, the DE staff implements, and operates technology accomplishing the conversion of educational and community-related content for television broadcast, use on the internet or on-campus delivery.

 

Distance Education Advisory Committee

The DEAC is a campus level committee that provides advisement to the President Advisory Council to ensure a high quality Distance Education Program.  The Distance Education Advisory Committee coordinates the use of instructional technology and the delivery of instruction and student services at a distance, designs and develops training curriculum, and oversees the training of faculty in Distance Education practices and methodologies.  Among the issues the committee may address are course management systems, staff development, student services, counseling, facilities, technology services, media production, and administration.

 

Educational Broadcasting: Cable TV and Video on Demand

Distance Education also oversees a cable TV station that broadcasts educational programming and public service announcements to: Fullerton, Anaheim, Anaheim Hills, Villa Park, Placentia, and Yorba Linda.  For current broadcast schedules and viewing options, click here.  

 

Streaming video on demand (VOD) is available through Annenberg Media, where media and telecommunications can be used by faculty and students to advance learning. To hear the sound and view video, the user should have Windows Media Player, DSL, a cable modem, or a LAN connection to a T1 line or greater, and have Javascript enabled.  Click on broadband FAQ for more information.

 

Free sign up is required for first-time users. Click on http://www.learner.org/view_programs/view.programs.html.  Browse resources by discipline and grade level and look for the  icon

 

Location/Hours of Operation

The Distance Education office is located on the first floor of the Student Services Building on the south side of Chapman Avenue in room 2001. The office is open 7:30 a.m. to 4:00 p.m., Monday through Thursday and is closed on weekends, school holidays, and on Fridays during summer months.

 

Past and Present

Historically, Distance Education at Fullerton College began in 1973 with "Connie’s Clothing Corner," a telecourse, which was co-produced by FC/NOCCCD/KOCE and aired on KOCE. This series ran until the late 1970’s.

 

Distance Education includes:

·  Online courses delivered entirely or mostly online

·  Hybrid courses that combines Internet work and campus attendance with 51% or more of the course taught on campus

·  Teleweb courses taught through the use of cable television broadcasts and online technologies

·   Web Enhanced courses that use the web as an extension of the classroom to enhance learning such as posting course syllabi, handouts, homework assignments, and virtual discussions online.  

 

Staff/Contact Information

Distance Education Manager, Terry Gleason (714) 992-7060  tgleason@fullcoll.edu   

·   Oversight of DE staff, website & district's cable channel 

·   Course Management System ( CE 6 ) and TV Channel Broadcast Technology Administration 

·    Webpage development for online faculty (by appointment only)

 

Distance Education Specialist, Linda Clark (714) 732-5007  lclark@fullcoll.edu

·  Skilled and technical duties in support of DE (e.g. Public Service Announcements for LCD monitors, cable channel scheduling, teleweb course support,  CE 6 web enhanced shell requests, copyright compliance, distance education research)

 

Media Production Specialist, Betty Howard (714) 732-5008  bhoward@fullcoll.edu

·   Designs and develops campus brochures, flyers, and publications

 

Dean of Academic Services, Carol Mattson (714) 992-7056  cmattson@fullcoll.edu

        ·  Oversees DE, Curriculum, Catalog and Schedule, and Staff Development. Campus liaison for Fullerton College Foundation.

 

Instructional Support and Information

 

CCC Confer

CCC Confer was designed to allow communication and collaboration, using the latest Web conferencing technology, for all staff, faculty and administrators in the California Community Colleges system. It is ADA and Section 508 accessible. All you need is your phone and an Internet connection. For more information go to http://www.cccconfer.org/index1.aspx

 

Correspondence with Faculty Teaching via Distance Education
The Distance Education staff notifies online faculty of important information pertinent to Distance Education via email.  To confirm contact information for the current semester is accurate, faculty can go to: http://online.fullcoll.edu   To update information or to make corrections, email:  online@fullcoll.edu.

 

Faculty on the Distance Education email distribution should expect an email from Distance Education during the last month of the semester prompting them that they must submit a new course shell request for each online, hybrid, teleweb or web enhanced course they are scheduled to teach the subsequent term.

 

Faculty will be notified when course shells are available, along with instructions on how and where to log in to the course.