Fullerton College
- Distance Education Information & Resource Guide
- Approved by DEAC 9/20/07
- The Distance Education Information & Resource Guide has been prepared in
collaboration with the Distance Education
Advisory Committee (DEAC) to assist those interested and involved in
teaching, assigning, or taking Distance Education courses at Fullerton
College.
Tips
for Assigning and Teaching Distance Education Courses
were also prepared and approved by DEAC to help Deans and Faculty evaluate
the preparation needed "before" assigning or teaching a Distance Education
course to ensure both the integrity and quality of instruction.
Contact
online@fullcoll.edu or call 714-992-7059 if you need additional information pertaining to Distance
Education.
Academic Computing Technology
Course Management System (CMS) (e.g. CE 6/8)
Distance Education/Instructional Technology
Instructional Support and Information
Policies, Rules and Procedures
Student Services
Appendix
Academic Computing Technology
- Computer lab locations and hours of operation -
click here
- Computer Lab Policies
- Email Accounts
- Orientations: How to Reserve
611
- To reserve Room 611 for faculty demonstrations and orientations, advanced
reservations are generally required. This lab will accommodate classes of up to
55 students. Instructions on reserving the lab are available at
http://fcnet.fullcoll.edu/611schedule.htm,
or by calling the Help Desk for Academic Computing Technology (ACT) at (714)
992-7111.
Please check the rooms
available in the public folders on “Outlook” (see information below) before
scheduling the appointment and be aware that the appointment will not appear on
the calendar immediately. Once it is determined that there are no conflicts, the
appointment will be made visible on the public calendar.
Advanced Reservations are generally required.
- Go into Outlook
- Click on Public Folders (left side of screen at the bottom)
- Note:If these folders are not already displayed, click on “Folder List” which is the
folder icon at the bottom of the screen.
- Click on “611 Lab Calendar”
- Go to top of screen, click on “Actions”
- New Appointment”
- Fill in the dates and times
- Click on “Save and Close”
Course Management System (CMS) (e.g. CE 6/8)
- Backing Up, Uploading and Restoring Coursesfor Blackboard CE 6/8
-
IMPORTANT: One years worth of credit courses will be maintained on
distanceed.fullcoll.edu. Courses older than one year will be removed
from distanceed.fullcoll.edu. Faculty who need a course from a previous
semester to remain on the server must send the name and description of the
course with a brief explanation to Terry Gleason at tgleason@fullcoll.edu before
the semester ends.
- Throughout the semester faculty are strongly encouraged to back up their active
course(s) to an external drive such as a CD or flash drive each time there is a
change, such as adding course content or grades. In addition, at the end of the
semester, faculty should create and download course backups to an external drive
using the instructions below. Instructors are encouraged to save
original files used to build or update the course site on external medium.
- NOTE: You cannot restore backups in CE 6/8. Restoring and uploading course
back-ups with a .bak file extension, or a publisher package with file extension
of .epk, require administrative access. If you need to restore your course,
or upload course package with .epk extension, contact
tgleason@fullcoll.edu
BACKING UP AND downloading/SAVING a course from the production server to external media
- Go to http://distanceed.fullcoll.edu
and sign on to CE 6/8. Click Log Into Blackboard. Enter your Campus ID: and
password. Click log in. Click the title of the course that you wish to
backup.
- Scroll down to the Instructors Tools
- Click on "Manage Course"
- Under Backup Course click on "Create backup"
- If the section you are Backing Up is added to the Backup Queue click OK.
- If you get a message that your section exceeded the quota for online backups, select
skip Backup.
- To make room for your newest Backup select delete oldest Backup.
- When your backup file is created click on the ActionLink to "save as file" .
- Save the Backup file in your class files.
- Using the File Manager ( under instructor tools ) find the file in your class files section.
- Use the radio button or the action menu to download your course Backup file to
your desktop or external drive.
- Click “Save”
- When the "Save As" box opens identify the location where you wish to save course ZIP file
or backup, e.g. flash drive, my documents, etc. and click “Save”.
- When the download complete box opens, click “Close”
Deleting Course Backups
IMPORTANT: After a course backup is created , locate the section backup you want to save as
a file and, next to its title click the ActionLinks icon. Click the ActionMenu
icon to Save as a File.
- Go to http://distanceed.fullcoll.edu
and sign on to CE 6/8 by entering your WebCT ID, and password. Click log in.
Click the title of the course that you wish to backup.
- Click on the "Control Panel"
- Click on "Manage Course"
- Under Backup Course click on "Create backup"
- Click on Cancel. Any existing course backup zip file should now be visible.
- Identify that you want to delete a course backup by clicking on the radio button to the left
of the course backup zip file.
- Click "Delete" under Options: Backup Files
- Return to the home page.
- In CE 6 instructors are not able to upload course content to their own courses, but
can copy content to a CE 6 course shell from a different course on the same
server. See below:

Course Management Support
- Blackboard CE 6/8: Currently Fullerton College supports Blackboard
CE 6/8.
Beginning Summer 2008, Fullerton College will support Blackboard
Learning Systems CE 6/8 (formerly
WebCT) as the course management system for delivery of most Distance Education
courses.
- Due to limited resources and staffing, faculty using publishers and other course
management systems should rely primarily on support provided through the
publisher or host site.
Faculty must complete one course shell request form for each course in which
distance education as an instructional mode of delivery is intended. Deadlines for submitting course shell requests for CE 6/8 ( Summer 08 or
later) are as follows:
- Fall Semester - August 1 or first work day in August
- Spring Semester - December 1 or first work day in December
- Summer Semester - May 1 or first work day in May
- IMPORTANT CHANGE: Beginning fall 2007, faculty will be asked to identify the course title and
CRN # they wish to use the following semester (e.g. spring, 2008) and DE
staff will transfer or move identified course(s) for the faculty into a new
shell prior to the subsequent semester.
Instructions for Instructors and Students changing their own passwords for CE 6/8 access:
- Go to http://myfc.fullcoll.edu and log in to the Fullerton College portal.
- Locate the fc change password channel.
- Enter your a new password.
- Enter your new password a second time to confirm.
- Click on the "Submit Query" button
- Your password is now updated.
- Blocking Course Access vs Allowing Access if/when Submitting an
Incomplete Grade in Online Courses Utilizing CE 6/8:
- Faculty issuing an “Incomplete” grade to a student previously
enrolled in a CE 6 course can allow the student continued access to
their course by enabling access for the time allowed to complete the
required work.
- Faculty should otherwise
block access to the course for all other students once a course has
concluded.
- Faculty may also contact online@fullcoll.edu and request that the student be manually added to the same course
taught the following semester in order for them to complete their
work.
- For assistance with blocking, or allowing access, contact
online@fullcoll.edu.
How To Deny Access
- Typically, students registered
in Banner/WebStar are populated into CE 6/8 courses 24-hours prior to
semester start date.
- If you don't want students to have access, go
to the Grade Book (displayed when the "Teach Tab" is selected) and select all of
the students (except yourself, the demo student, and any other instructors) and
select "Deny Access."
- It is the policy of
the North Orange County Community College District to provide equal
educational opportunities for students with disabilities in accordance
with state and federal law, including Title 2 of the Americans with
Disabilities Act of 1990, Sections 504 and 508 of the Rehabilitation Act
of 1973 and Title V of the California Administrative Code. Pursuant to
Title V, Sections 5600-56076, the District has developed Disability
Support Services (DSS) to assist students with disabilities in securing
academic accommodations and auxiliary aids.
- Create a regular exam: Include dates available, and amount of time students
have to complete. Title it - for example, "Exam 3."
- Next, create a second new exam: Give new/second exam a different title. For example,"Exam 3
Ext.," or "Exam 3 DSS."
- Under "Template:"
Select option: "base on existing assessment."
Choose option to use original "Exam 3" as the
template.
- You should now have two identical exams, saved with
different names.
- Go into "Extended Time Version:"
- Change time from 1 hour to 1.5 hours, or whatever time DSS
recommends is appropriate.
- Action Menu:-"Release Criteria"Add Member Criteria" (set so only students with disabilites have access):
- On exam created for DSS students, e.g., "Exam 3 Ext," set so only students
with disabilities have access.The exam can run at the same time as the regular version of the exam.
- How To ExportGrade Book Information To an Excel Spreadsheet
- Log in to CE 6/8 at
http://distanceed.fullcoll.edu
- Find the link to your class and double click.
- Be sure you are in "Teach Tab."
- Scroll down to Instructor Tools.
- Click on the Grade Book button to open grade book in CE 6/8.
- At bottom, click Export to Spreadsheet.
- Keep default settings - choose Export.
- Next, choose "Save."
- File saves in default format, .csv (comma -separated value).
- Open .csv file - then, save and choose Excel .xls format.
- Save your Excel files (.xls) on an external hard drive or save the file to a CD.
Note: Grade records should be kept by faculty for a minimum of 2.5 years in accordance with the college's grade appeal process,
which says "a request for grade change should be initiated by the student within the next regular semester,
but no later than two years, following the award of the original grade".
To view the entire grade appeal process click here.
Distance Education/Instructional Technology
- Mission: The mission of Distance Education at Fullerton College is to promote educational
opportunities allowing access independent of geographical location or physical
limitation. In support of instruction and to ensure high quality for both
faculty and students, the DE staff implements, and operates technology
accomplishing the conversion of educational and community-related content for
television broadcast, use on the internet or on-campus delivery.
- Distance Education Advisory Committee
-
The DEAC is a campus level committee that provides advisement to the President
Advisory Council to ensure a high quality Distance Education Program. The
Distance Education Advisory Committee coordinates the use of instructional
technology and the delivery of instruction and student services at a distance,
designs and develops training curriculum, and oversees the training of faculty
in Distance Education practices and methodologies. Among the issues the
committee may address are course management systems, staff development, student
services, counseling, facilities, technology services, media production, and
administration.
Educational Broadcasting:
- Cable TV and Video on Demand
- Distance Education also oversees a cable TV station that broadcasts educational programming and public service
announcements to: Fullerton, Anaheim, Anaheim Hills, Villa Park, Placentia,
and Yorba Linda. For current broadcast schedules and viewing
options,
click here.
- Streaming video on demand (VOD)is available through Annenberg Media, where media and telecommunications can be
used by faculty and students to advance learning. To hear the sound and view
video, the user should have
Windows Media Player, DSL, a cable modem, or a LAN connection to a T1 line or greater, and have Javascript
enabled. Click on
Technical Requirements for more information
- Free sign upis required for first-time users. Click on
http://www.learner.org/view_programs/view.programs.html. Browse
resources by discipline and grade level and look for the icon
- The Distance Education office is located on the first floor of the Student
Services Building on the south side of Chapman Avenue in room 2001. The office
is open 7:30 a.m. to 4:00 p.m., Monday through Thursday and is closed on
weekends, school holidays, and on Fridays during summer months.
- Historically, Distance Education at Fullerton College began in 1973 with
"Connie’s Clothing Corner," a telecourse, which was co-produced by FC/NOCCCD/KOCE
and aired on KOCE. This series ran until the late 1970’s.
Distance Education Includes:
- Online courses delivered entirely or mostly online
- Hybrid courses that combines Internet work and campus attendance with 51% or
more of the course taught on campus
- Teleweb courses taught through the use of cable television broadcasts and online
technologies
- Web Enhanced courses that use the web as an extension of the classroom to enhance learning
such as posting course syllabi, handouts, homework assignments, and virtual
discussions online.
Distance Education Staff Contact Information
Distance Education Manager, Terry Gleason (714) 992-7060
tgleason@fullcoll.edu
- DE staff, website & district's cable channel
- Course Management System ( Blackboard ) and TV Channel Broadcast Technology Administration
- Webpage development for online faculty (by appointment only)
Distance Education Specialist, Linda Clark (714) 992-5007 lclark@fullcoll.edu
- Public Service Announcements for LCD monitors
- cable channel scheduling
- Teleweb Course Support
- CE8 Course Support
Media Production Specialist, Betty Howard (714) 732-5008
bhoward@fullcoll.edu
- Campus Wide Support For Media Production
Instructional Support and Information
- CCC Confer was designed to allow communication and collaboration, using the
latest Web conferencing technology, for all staff, faculty and administrators in
the California Community Colleges system. It is ADA and Section 508 accessible.
- All you
need is your phone and an Internet connection.
- For more information go to http://www.cccconfer.org/index1.aspx
- Correspondence with Faculty Teaching via Distance Education
- The Distance Education staff notifies online faculty of important information
pertinent to Distance Education via email. To confirm contact information
for the current semester is accurate, faculty can go to:
http://online.fullcoll.edu
- To update information or to make corrections, email:
online@fullcoll.edu
- Faculty on the Distance Education email distribution should expect an email from
Distance Education during the last month of the semester prompting them that
they must submit a new course shell request for each online, hybrid, teleweb or
web enhanced course they are scheduled to teach the subsequent term.
- Faculty will be notified when course shells are available.
-
At Fullerton College, courses delivered at a distance adhere to the same
principles of academic quality and integrity as courses delivered on campus,
face-to-face. Curriculum at Fullerton College is reviewed, at minimum, on a
six-year cycle. However, any time a new or revised course is brought before the
Curriculum Committee requesting to add Distance Education as a mode of
delivery, the course is reviewed and approved separately by the Curriculum
Committee to ensure that a course taught using such a modality are equal in
rigor, course content and learning outcomes as the same course taught
face-to-face.
- Review and follow the “Guidelines for Good Practice: Effective Instructors –
Students Contact in Distance Education Learning” Note: This Reference Is Being Repaired adopted by the California
Academic Senate at
- For information on compressing audio files go to http://audacity.sourceforge.net
- Audacity is a free, open source software for recording and editing sounds. It is
available for Mac OS X, Microsoft Windows, GNU/Linux, and other operating
systems. Click here to
Learn more about Audacity.Click here to
Download Audacity 1.2.6for Microsoft Windows
- How to Compress Video Files
Adobe Captivate is a software that edits video files and is available on the
computers in the TEC lab in room 800. Call the TEC at (714) 992-5010 to check
the lab’s availability.
- Faculty issuing an “Incomplete” grade to a student previously enrolled in a
CE 6 course can allow the student continued access to their course by
enabling access for the time allowed to complete the required work.
- Faculty should otherwise block access to the course for all other students once a
course has concluded.
Faculty may also contact
- online@fullcoll.edu
and request that the student be manually added to the same course taught
the following semester in order for them to complete their work.
- For assistance with blocking, or allowing access, contact: online@fullcoll.edu.
- The following Student Learning Outcomes have been identified by the DEAC for all
students who participate in and complete a Distance Education course at
Fullerton College.
- Students will use technology successfully to complete assignments and exams.
- Students will proficiently use technology to exchange ideas with faculty and
classmates independent of a physical location.
- Students will develop and apply self-management skills, including reading
and following instructions, to independently complete course assignments.
- Note:Faculty wanting to teach a course online or as a hybrid should first discuss
this and other course scheduling assignments with their division dean.
Tips for Assigning and Teaching Distance Education Courses were prepared and
approved by DEAC to help Deans and Faculty evaluate the preparation needed
before assigning or teaching a Distance Education course at Fullerton College.
Prior to teaching an online course at Fullerton College, essential factors to
consider include:
- Complete training for teaching online in both pedagogy and use of a course
management system. Options include:
- Enrolling in training through @ONE at http://www.cccone.org
- Enrolling in a self-paced Virtual Instruction Academy. Contact Terry Gleason at
tgleason@fullcoll.edu.
- Enrolling in other training courses such as the UC Extensions programs at UCLA and UCI to gain certification in distance
education course facilitation.
- Visiting publishers sites for information and training options when using publisher’s online course materials.
- Visiting the Staff Development website at
http://staffdev.fullcoll.edu/StaffDev07/technology.htm for additional
information and resources.
- Set up your course to help assure that disabled students can be accommodated.
- Click here for information on
Universal Design for Learning.
- Contact Disabled Student Services (DSS) at (714) 732-5365 for assistance with testing your website or course for
accessibility or for assistance in accommodateing disabled
students.
- Note: DSS notifies faculty of students
Students who need accommodation and who qualify for services.
- Make sure the course has been approved for instruction as an online course by
the Curriculum Committee. If unsure, check with your Division’s
Curriculum representative or Division Office Manager.
- Use your campus e-mail address and setup an instructor webpage on the college website
with links to your online course(s). Note: Campus email accounts are
automatically assigned to FC staff.
- For details on setting up a staff webpage, go to http://webhelp.fullcoll.edu
- Staff Development may also offer Frontpage or Dreamweaver workshops. Go to
http://staffdev.fullcoll.edu and
examples for the class schedule for online courses with your Division Office Manager and use the one that best suits your course
to assure that students know how to access your course.
- Click here to view comment lines.
- Be aware that online students must have the same access to on-campus services as students in face-to-face classes.
- Fullerton College Student Services are listed and linked on the Distance
Education website at
http://www.fullcoll.edu/studentservices.cfm
- Plan ahead for issues related to hardware,
software, online orientation locations, and other technical needs.
- Inform students of any particular technical and non-technical requirements of
your online course and let them know where they can find equipment on campus
that meets these technical requirements. Make sure that the available equipment
can handle the hardware/software/internet needs of your class. If you need
assistance
- Contact the Help Desk at (714) 992-7111
- To install software a request form is available at fcnet.fullcoll.edu. Due to a large
volume of requests, submit form at least 4 weeks before the software needs
to be loaded.
- For hardware or related needs, submit a service request at
http://tts.fullcoll.edu a
minimum of two weeks before your class begins. NOTE: Generally the same
username and password used to login to the FC network to use email. Contact
your Division Office Manager to learn the protocol in your
division/department for submitting a service request.
- Provide students with a method that will help them be successful learning at a
distance such as providing an orientation either on campus or online.
- 611 lab can be used for a face-to-face orientation. Visit
- http://fcnet.fullcoll.edu/611schedule.htm
to verify availability or to reserve the room.
- Enroll in an online course prior to teaching an online class to experience the
“student” perspective.
- Understand the level of support available to you and your students.
- Limited technical support is available at
fconline@fullcoll.edu
- Frequently Asked Questions (FAQs) prepared for students are available on the
Distance Education Website at http://online.fullcoll.edu
- Contact the Distance Education office at (714) 992-7059 for more information.
- Universal Design Accessibility
Checklist
- Distance Education at Fullerton College supports and encourages the practice of
Universal Design for Learning (UDL). UDL is designing course instruction,
materials, and content to benefit people of all learning styles without
adaptation or retrofitting. UDL provides equal access to learning, not simply
equal access to information. UDL allows the student to control the method of
accessing information while the instructors monitor the learning process and
initiates any beneficial methods.
- Although this design enables the student to be self-sufficient, the instructor
is responsible for imparting knowledge and facilitating the learning process.
It should be noted that UDL does not remove academic challenges; it removes
barriers to access.
- UDL is the design of products and environments to be usable by all people, to
the greatest extent possible, without the need for adaptation or specialized
design. Making a product accessible to people with disabilities often benefits
others.
- College Policies: This Link Is Being Repaired and rules outlined in the Student Catalog apply
to all distance education students the same "Standards of Student
Conduct", "Discipline Policy", "Student Complaint Procedure" will be
followed.
DISTANCE EDUCATION
- The United Faculty Contract UF_Contract.pdf
- Scroll to Article 22 for information pertaining to Distance Education.
Student Services
- Class Schedule
- When division offices prepare the class schedule, please use the
Banner Comments
- Distance Education courses are listed in the class schedule and can also be
found online by visiting
- Distance Education courses are generally accepted by most transfer
institutions.
- However, all students, including those wanting to use a Distance
Education course for a specific transfer requirement should consult with a
counselor.
- Information on counseling services is available at
Counseling.
Registration
- The registration process, fees, and academic credit are generally the same for
Distance Education courses as for traditional on-campus courses. Students can
register for courses by visiting
http://www.fullcoll.edu and clicking on WebStar. Additional
information is available at
http://admissions.fullcoll.edu
and clicking on “Registration.” Additional information is needed by the DE
staff when students audit DE courses or are enrolled through ROP (see details
below).
- IMPORTANT: Names changes for students enrolled in DE course
SHOULD ONLY be processed by Admissions & Records before or after a DE course begins.
- When a student gets permission to audit a Distance Education course he/she must
make sure that a copy of the audit form submitted to Admissions and Records is
on file in the Distance Education office. Students should be referred to
Admissions and Records at (714) 992-7591 or to the “Audit Policy” in the college
catalog for more information on auditing.
- ROP Students Procedures for Distance Education courses
- The Distance Education staff must manually create accounts with passwords for
students attending Fullerton College who are enrolled through ROP. In this case
the form below must be completed and submitted by the instructor to the Distance
Education office 5 days before the ROP student needs access to a DE course.
- Click here to download or complete a
form to enroll ROP or students auditing a DE course.
- The Distance Education staff will send out the username and password
information, how to log into CE 6/8, and other "getting started"
information via email to the auditing or ROP student generally the workday following the receipt of the
completed form and email the instructor a summary of who was added or dropped.
Student Support Services
- Links to Fullerton College Student Services can be found at
http://www.fullcoll.edu/index.php?q=content/student-services
- When students contact the Distance Education office for assistance, the
staff will refer them to the appropriate office and services. For student
concerns related to a Distance Education course, the DE staff will
discuss and attempt to resolve technical issues or difficulties with the
student.
- ask the student to review their course instructions for assignment protocol
and any specified waiting period (e.g. assignments submitted Monday will be
reviewed the following Wednesday...).
- encourage the student to contact the course instructor (per the instructions
given by the instructor) and leave the instructor a brief message about the
reason for the contact including the student’s name, the name of the course,
and email address where their instructor can reply or contact them.
- refer the student to the division office for assistance in cases where the
student has attempted to contact the instructor by email or phone with no
response from the instructor on more than one occasion.
- Student complaints not resolved by the means listed above should be referred
to the “Student Complaint Procedure” in the college catalog.
Students with Disabilities
- It is the policy of the North Orange County Community College District to
provide equal educational opportunities for students with disabilities in
accordance with state and federal law, including Title 2 of the Americans with
Disabilities Act of 1990, Sections 504 and 508 of the Rehabilitation Act of 1973
and Title V of the California Administrative Code. Pursuant
to Title V, Sections 5600-56076, the District has developed Disability Support
Services (DSS) to assist students with disabilities in securing academic
accommodations and auxiliary aids.
- At Fullerton College Disability Support Services (DSS) staff are available for
consultation with faculty regarding the rights and needs of their students.
- DSS staff are trained to verify students’ disabilities and to suggest and
approve reasonable accommodations that are directly related to the educational
limitations associated with each student’s disability. Students with
disabilities are permitted to enroll in your class with or without the knowledge
and/or assistance of DSS staff. The student should self-identify their needs
to you and will often have a letter from DSS verifying the required
accommodations. The accommodations will be described and DSS staff will assist
in arranging any necessary and reasonable accommodations, such as (but not
limited to) test proctoring, or note-takers or sign language interpreters.
Appendix