Fullerton College
Distance Education Information & Resource Guide
Approved by DEAC 9/20/07
Revision 10/29/2008
The Distance Education Information & Resource Guide has been prepared in collaboration with the Distance Education Advisory Committee (DEAC) to assist those interested and involved in teaching, assigning, or taking Distance Education courses at Fullerton College.
"Tips for Assigning and Teaching Distance Education Courses" were also prepared and approved by DEAC to help Deans and Faculty evaluate the preparation needed "before" assigning or teaching a Distance Education course to ensure both the integrity and quality of instruction. Contact fconline@fullcoll.edu or call 714-992-7500 if you need additional information pertaining to Distance Education.
T a b l e o f C o n t e n t s
Academic Computing Technology
Orientations: How to Reserve 611
Course Management System (CMS) (e.g. CE 6.0)
Backing Up, Uploading and Restoring Courses for CE 6
Copy Content from Course on Same
Server
How to Change
Passwords
How to Grant
Incompletes
How to
Deny Access
How to Extend Exam Time
Distance Education/Instructional Technology
Distance Education Advisory Committee
Educational Broadcasting: Cable TV and Video on Demand
Instructional Support and Information
Guidelines for Good Practice: Effective Instructor to Student Contact
How to Convert Power
Point to PDF
Mentors
Publisher's Resources and ePacks
Staff Development and Training
Tips for Assigning and Teaching Distance Education Courses
Universal Design for Learning (UDL)
WebStar Instructions for Faculty
Policies, Rules and Procedures
Student Services
Students with
Disabilities
Fullerton College Proctoring
Request for Proctoring Services
Appendix
Checklists
Definitions and Related Terms for Distance Education
Downloads
Forms
Academic Computing Technology
There are a number of open computer labs for student use on campus. For the most current campus lab hours go to http://support.fullcoll.edu/hours.htm.
Information pertaining to policies and procedures and acceptable uses of computing resources on campus is available at http://fcnet.fullcoll.edu/labpolicies.htm
Fullerton College provides free email accounts for all staff and students. For information click on setting up an email account, click on http://fcnet.fullcoll.edu/accounts.htm
Orientations: How to Reserve 611
To reserve Room 611 for faculty demonstrations and orientations, advanced reservations are generally required. This lab will accommodate classes of up to 55 students. Instructions on reserving the lab are available at http://fcnet.fullcoll.edu/611schedule.htm, or by calling the Help Desk for Academic Computing Technology (ACT) at (714) 992-7711. Please check the rooms available in the public folders on “Outlook” (see information below) before scheduling the appointment and be aware that the appointment will not appear on the calendar immediately. Once it is determined that there are no conflicts, the appointment will be made visible on the public calendar.
Advanced Reservations are generally required.
Go into Outlook
Click on Public Folders (left side of screen at the bottom)
Note: If these folders are not already displayed, click on “Folder List” which is the folder icon at the bottom of the screen.
1. Click on “611 Lab Calendar”
2. Go to top of screen, click on “Actions”
3. Click on “New Appointment”
4. Fill in the dates and times
5. Click on “Save and Close”
Course Management System (CMS) (e.g. CE 6.0)
Backing Up, Uploading and Restoring Courses for Blackboard CE 6
IMPORTANT: One years worth of credit courses will be maintained on distanceed.fullcoll.edu. Courses older than one year will be removed from distanceed.fullcoll.edu. Faculty who need a course from a previous semester to remain on the server must send the name and description of the course with a brief explanation to Terry Gleason at tgleason@fullcoll.edu before the semester ends.
Throughout the semester faculty are strongly encouraged to back up their active course(s) to an external drive such as a CD or flash drive each time there is a change, such as adding course content or grades. In addition, at the end of the semester, faculty should create and download course backups to an external drive using the instructions below. Instructors are encouraged to save original files used to build or update the course site on external medium.
NOTE: You cannot restore backups in CE 6. Restoring and uploading course back-ups with a .bak file extension, or a publisher package with file extension of .epk, require administrative access. If you need to restore your course, or upload course package with .epk extension, contact tgleason@fullcoll.edu
BACKING UP AND downloading/SAVING a course from the production server to external media
Go to http://distanceed.fullcoll.edu and sign on to CE 6. Click Log Into Blackboard. Enter your Campus ID: and password. Click log in. Click the title of the course that you wish to backup.
Scroll down to the Instructors Tools
Click on "Manage Course"
Under Backup Course click on "Create backup"
If the section you are Backing Up is added to the Backup Queue click OK.
If you get a message that your section exceeded the quota for online backups, select skip Backup.
To make room for your newest Backup select delete oldest Backup.
When your backup file is created click on the ActionLink to "save as file" .
Save the Backup file in your class files.
Using the File Manager ( under instructor tools ) find the file in your class files section.
Use the radio button or the action menu to download your course Backup file to your desktop or external drive.
Click “Save”
When the "Save As" box opens identify the location where you wish to save course ZIP file or backup, e.g. flash drive, my documents, etc. and click “Save”.
When the download complete box opens, click “Close”
Deleting Course Backups
IMPORTANT: After a course backup is created , locate the section backup you want to save as a file and, next to its title click the ActionLinks icon. Click the ActionMenu icon to Save as a File.
Go to http://distanceed.fullcoll.edu and sign on to CE 6 by entering your WebCT ID, and password. Click log in. Click the title of the course that you wish to backup.
Click on the "Control Panel"
Click on "Manage Course"
Under Backup Course click on "Create backup"
Click on Cancel. Any existing course backup zip file should now be visible.
Identify that you want to delete a course backup by clicking on the radio button to the left of the course backup zip file.
Click "Delete" under Options: Backup Files
Return to the home page.
Uploading and Restoring a course from the development server or external media to the production server.
1. In CE 6 instructors are not able to upload course content to their own courses, but can copy content to a CE 6 course shell from a different course on the same server. See below:
Blackboard CE 6.0: Currently Fullerton College supports Blackboard CE 6.0. Beginning Summer 2008, Fullerton College will support Blackboard Learning Systems CE 6.0 (formerly WebCT) as the course management system for delivery of most Distance Education courses.
Due to limited resources and staffing, faculty using publishers and other course management systems should rely primarily on support provided through the publisher or host site.
Course Shell Requests
Fall Semester - August 1 or first work day in August
Spring Semester - December 1 or first work day in December
Summer Semester - May 1 or first work day in May
Click here for a copy of the DE online course shell request form:
IMPORTANT CHANGE: Beginning fall 2007, faculty will be asked to identify the course title and CRN # they wish to use the following semester (e.g. spring, 2008) and DE staff will transfer or move identified course(s) for the faculty into a new shell prior to the subsequent semester.
Instructions for Instructors and Students changing their own passwords for CE 6 access.
Locate the fc change password channel.
Enter your a new password.
Enter your new password a second time to confirm.
Click on the "Submit Query" button
Your password is now updated.
For assistance with blocking, or allowing access, contact fconline@fullcoll.edu.
Typically, students registered in Banner/WebStar are populated into CE 6courses 24-hours prior to semester start date. If you don't want students to have access, go to the Grade Book (displayed when the "Teach Tab" is selected) and select all of the students (except yourself, the demo student, and any other instructors) and select "Deny Access." It is the policy of the North Orange County Community College District to provide equal educational opportunities for students with disabilities in accordance with state and federal law, including Title 2 of the Americans with Disabilities Act of 1990, Sections 504 and 508 of the Rehabilitation Act of 1973 and Title V of the California Administrative Code. Pursuant to Title V, Sections 5600-56076, the District has developed Disability Support Services (DSS) to assist students with disabilities in securing academic accommodations and auxiliary aids.
To offer an extended time exam in CE6:
1. Create a regular
exam:
- Include dates available and amount of time students
have to complete.
- Title it - for example, "Exam 3."
2. Next, create
a second new exam
Distance Education/Instructional Technology
The mission of Distance Education at Fullerton College is to promote educational opportunities allowing access independent of geographical location or physical limitation. In support of instruction and to ensure high quality for both faculty and students, the DE staff implements, and operates technology accomplishing the conversion of educational and community-related content for television broadcast, use on the internet or on-campus delivery.
Distance Education Advisory Committee
The DEAC is a campus level committee that provides advisement to the President Advisory Council to ensure a high quality Distance Education Program. The Distance Education Advisory Committee coordinates the use of instructional technology and the delivery of instruction and student services at a distance, designs and develops training curriculum, and oversees the training of faculty in Distance Education practices and methodologies. Among the issues the committee may address are course management systems, staff development, student services, counseling, facilities, technology services, media production, and administration.
Educational Broadcasting: Cable TV and Video on Demand
Distance Education also oversees a cable TV station that broadcasts educational programming and public service announcements to: Fullerton, Anaheim, Anaheim Hills, Villa Park, Placentia, Garden Grove, and Yorba Linda. For current broadcast schedules and viewing options, click here.
Streaming video on demand (VOD) is available through Annenberg Media, where media and telecommunications can be used by faculty and students to advance learning. To hear the sound and view video, the user should have Windows Media Player, DSL, a cable modem, or a LAN connection to a T1 line or greater, and have Javascript enabled. Click on broadband FAQ for more information.
Free sign up is required for first-time users. Click on http://www.learner.org/view_programs/view.programs.html. Browse resources by discipline and grade level and look for the icon
The Distance Education office is located on the first floor of the Student Services Building on the south side of Chapman Avenue in room 2001. The office is open 7:30 a.m. to 4:00 p.m., Monday through Thursday and is closed on weekends, school holidays, and on Fridays during summer months.
Historically, Distance Education at Fullerton College began in 1973 with "Connie’s Clothing Corner," a telecourse which was co-produced by FC/NOCCCD/KOCE and aired on KOCE. This series ran until the late 1970’s.
Today Distance Education includes:
· Online courses delivered entirely or mostly online
· Hybrid courses that combines Internet work and campus attendance with 51% or more of the course taught on campus
· Teleweb courses taught through the use of cable television broadcasts and online technologies
· Web Enhanced courses that use the web as an extension of the classroom to enhance learning such as posting course syllabi, handouts, homework assignments, and virtual discussions online.
Distance Education Manager, Terry Gleason (714) 992-7060 tgleason@fullcoll.edu
· Oversight of DE staff, website & district's cable channel
· Course Management System ( CE 6 ) and TV Channel Broadcast Technology Administration
· Webpage development for online faculty (by appointment only)
Distance Education Specialist, Linda Clark (714) 732-5007 lclark@fullcoll.edu
· Skilled and technical duties in support of DE (e.g. Public Service Announcements for LCD monitors, cable channel scheduling, teleweb course support, CE 6 Shell web enhanced shell requests, copyright compliance, distance education research)
Media Production Specialist, Betty Howard (714) 732-5008 bhoward@fullcoll.edu
· Designs and develops campus brochures, flyers, and publications
Dean of Academic Services, Carol Mattson (714) 992-7056 cmattson@fullcoll.edu
· Oversees DE, Curriculum, Catalog and Schedule, and Staff Development. Campus liaison for Fullerton College Foundation.
Instructional Support and Information
CCC Confer was designed to allow communication and collaboration, using the latest Web conferencing technology, for all staff, faculty and administrators in the California Community Colleges system. It is ADA and Section 508 accessible. All you need is your phone and an Internet connection.
For more information go to http://www.cccconfer.org/index1.aspx
Correspondence with Faculty Teaching via Distance Education
The Distance Education staff notifies online faculty of important information pertinent to Distance Education via email. To confirm contact information for the current semester is accurate, faculty can go to: http://online.fullcoll.edu
To update information or to make corrections, email: online@fullcoll.edu.