Moodle

Student Services

FC ONLINE (Help)?

If I need help, when is FC Online available to assist me?

FC Online is available Monday – Thursday between the hours of 7:00am to 3:30pm.

Is there anything I can do if I am having trouble with my online class before contacting the FC Online help desk or if it is a time/day they are not available?

Troubleshoot Your Connection Here

Yes. Here are some reminders and tips.

Students do not have access to most an online classes until the first day of class and there is approximately a 48 hour wait period after you register for your class before you can logon to WebCT. If you have any doubt, contact your instructor immediately.

Your fees must be paid so that you will not be dropped from the course for non-payment. Contact Admissions and Records if you have questions about payment.

Your WebCT password and login are case sensitive.

Your WebCT ID is the first two letters of your first name and first two letters of your last name (type in CAPS) and the last four digits of your student ID (the one that begins with the "@" symbol, not your social security number).

Example: If your name is John Doe and your student ID is @00001234 your WebCT ID would be JODO1234.

Your password is STUDENT (type in CAPS) the first time you log in.

You may need to disable any firewall, spyware, or pop-up blockers on your computer to access WebCT. If you are unable to resolve this problem computers are available on campus.  Check out FAQ's  for technical assistance.

If you have forgotten your password, email fconline@fullcoll.edu and ask them to reset it to the default password.

Confirm your browser's Java settings are properly enabled for use with WebCT.  When you login to WebCT click on "Check Browser" to check your browser compatibility.  To learn more about browsers click here.

Be sure you are using Netscape Navigator 4.0 or greater or Internet Explorer 5.0 or greater ( but not version 6.0). To download Netscape Navigator or Internet Explorer use these links.

The AOL browser may interfere with access to and/or some of the tools in WebCT. To learn more about browsers click here.

Make sure you are logging on to the correct site. Most Fullerton College instructors use WebCT; however, some do not. Carefully review the directions provided by your instructor.

Read through the Distance Learning Frequently Asked Questions FAQ's.

If you still need assistance, submit a form using the link below, and send an email copy of your request to your instructor. Or Please call our office at (714) 992-7500.

submit a request form

Students will have access to courses using WebCT on the first day of class.
Many classes require mandatory orientations. 
For specific course information, check the current semester Schedule of Classes

There may be a 12 - 24 hour delay after registering before you can log in to a WebCT course - please be patient. If, however, you're  unable to access beyond this, for step-by-step log in assistance, visit the FAQ's or email  fconline@fullcoll.edu.


Notice:  Full Time and Part Time Distance Learning Faculty
Information pertaining to distance learning courses will be posted on this site, and/or
e-mailed to all faculty via their official district/campus
email account (xxxxxxx@fullcoll.edu).