Academic Computing Technology

Computer Lab Hours

There are a number of open computer labs for student use on campus.  For the most current campus lab hours go to http://support.fullcoll.edu/hours.htm.

Computer Lab Policies

Information pertaining to policies and procedures and acceptable uses of computing resources on campus is available at http://fcnet.fullcoll.edu/labpolicies.htm

Email Accounts

Fullerton College provides free email accounts for all staff and students.  For information click on setting up an email account, click on http://fcnet.fullcoll.edu/accounts.htm

Orientations: How to Reserve 611

To reserve Room 611 for faculty demonstrations and orientations, advanced reservations are generally required. This lab will accommodate classes of up to 55 students.  Instructions on reserving the lab are available at http://fcnet.fullcoll.edu/611schedule.htm, or by calling the Help Desk for Academic Computing Technology (ACT) at (714) 992-7711.  Please check the rooms available in the public folders on “Outlook” (see information below) before scheduling the appointment and be aware that the appointment will not appear on the calendar immediately. Once it is determined that there are no conflicts, the appointment will be made visible on the public calendar.

Advanced Reservations are generally required.

Go into Outlook

Click on Public Folders (left side of screen at the bottom)

Note: If these folders are not already displayed, click on “Folder List” which is the folder icon at the bottom of the screen.

1.     Click on “611 Lab Calendar”

2.     Go to top of screen, click on “Actions”

3.     Click on “New Appointment”

4.     Fill in the dates and times

5.     Click on “Save and Close”

Course Management System (CMS) (e.g. WebCT, CE 6.0, Moodle)

Backing Up, Uploading and Restoring Courses for WebCT 4.1

IMPORTANT:  Due to storage space required on the WebCT production server for current semester courses, courses from previous semesters will be transferred and saved to a separate drive. Courses older than one year will be deleted.  Faculty who need a course from a previous semester to remain on the server must send the name and description of the course with a brief explanation to Terry Gleason at tgleason@fullcoll.edu before the semester ends. 

Faculty who are developing a course to teach online may use the development server at http://webctdev.fullcoll.edu:8900.  Throughout the semester faculty are strongly encouraged to back up their active course(s) to an external drive such as a CD or flash drive each time there is a change, such as adding course content or grades.  In addition, at the end of the semester, faculty should create and download course backups to an external drive using the instructions below.  

BACKING UP AND downloading/SAVING a course from the production server to external media

1. Go to http://webct.fullcoll.edu:8900 and sign on to WebCT. Click Log Into WebCT. Enter your WebCT ID: and password. Click log in. Click the title of the course that you wish to backup.

2. Click on the "Control Panel"

3. Click on "Manage Course"

4. Under Backup Course click on "Create backup"

5. Click in the box under "Enter a short description"... and type in backup011907 (today's date)  

6. Click on "Create" and look for a message that says “Success:”

7. Click “Continue”

8. Select the radio button on the backup that you wish to download.

9. Click “Download”

10. Click “Save”

11. When the "Save As" box opens identify the location where you wish to save course ZIP file or backup, e.g. flash drive, my documents, etc. and click “Save”.  

12. When the download complete box opens, click “Close”

Deleting Course Backups

IMPORTANT: After a course is backed up onto an external media, delete the course backup from the server to avoid storage overload. Backups left on the server will routinely be removed for the protection and stability of all courses being taught in a given semester. To delete a course:

1. Go to http://webct.fullcoll.edu:8900 and sign on to WebCT. Click Log Into WebCT. Enter your WebCT ID: and password. Click log in. Click the title of the course that you wish to backup.

2. Click on the "Control Panel"

3. Click on "Manage Course"

4. Under Backup Course click on "Create backup"

5. Click on Cancel. Any existing course backup zip file should now be visible.

6. Identify that you want to delete a course backup by clicking on the radio button to the left of the course backup zip file.

7. Click "Delete" under Options: Backup Files

8. Return to the home page.

Uploading and Restoring a course from the development server or external media to the production server. 

Two weeks before a course begins, plan to move/upload course backup from the development server or from flash drive or CD to the production server (depending on where course is saved):

1. Go to http://webct.fullcoll.edu:8900 and log in to WebCT. Click Log Into WebCT. Enter WebCT ID: and password.  Click “Log in.” Double click the title of the course where you want to upload your backed up course.

2. Click on “Control Panel”

3. Click on “Manage Course”

4. Under “Backup Course” click on “Upload backup”

5. Click on “Browse”

6. Highlight your file. Click “Open,” Click “Upload”

7. Click on the file name and Click “Upload Backup”

8. When the upload is complete click on the radio button next to the file name that you want to restore.

9.  Select one of the options: Restore buttons.  Once the semester begins or after the course is active select "KEEP USERS". Read the warning and if you wish to proceed then click “ok.”

10.   On the Course Restore window look for a message that says “success.” Click “Continue.”

11.  Click “Homepage.”

Course Management Support

WebCT CE 4.1, CE 6.0: Currently Fullerton College supports WebCT CE 4.1.  Beginning Spring 2008, Fullerton College will support Blackboard Learning Systems CE 6.0 (formerly WebCT) as the course management system for delivery of most Distance Education courses.

Moodle: Distance Education in collaboration with the District Information Services is piloting a Moodle project providing an alternative delivery method.  Faculty interested in using Moodle should contact Terry Gleason at tgleason@fullcoll.edu

Due to limited resources and staffing, faculty using publishers and other course management systems should rely primarily on support provided through the publisher or host site.

Course Shell Requests

Faculty must complete one course shell request form for each course in which distance education as an instructional mode of delivery is intended.  Deadlines for submitting course shell requests for CE 4.1 (Fall 07) or CE 6.0 (spring 08 or later) are as follows:

Fall Semester - August 1 or first work day in August
Spring Semester - December 1 or first work day in December
Summer Semester - May 1 or first work day in May

Click here for a copy of the DE online course shell request form:

How to Change Passwords

IMPORTANT:  Do Not Change Holly Hornet's Password

Instructions for Changing Student Passwords

1. Go to http://webct.fullcoll.edu:8900 and log in to WebCT. Click Log Into WebCT. Enter WebCT ID: and password.  Click “Log in.” Double click the title of the course you want open..

2. Click on “Control Panel”

3. Click on “Manage Course”

4. Click on "Manage Students"

5. Click on the students name

6. Click on the "Change The Password" button

7. Click on "Update"

Distance Education/Instructional Technology

Mission

The mission of Distance Education at Fullerton College is to promote educational opportunities allowing access independent of geographical location or physical limitation.  In support of instruction and to ensure high quality for both faculty and students, the DE staff implements, and operates technology accomplishing the conversion of educational and community-related content for television broadcast, use on the internet or on-campus delivery.

Distance Education Advisory Committee

The DEAC is a campus level committee that provides advisement to the President Advisory Council to ensure a high quality Distance Education Program.  The Distance Education Advisory Committee coordinates the use of instructional technology and the delivery of instruction and student services at a distance, designs and develops training curriculum, and oversees the training of faculty in Distance Education practices and methodologies.  Among the issues the committee may address are course management systems, staff development, student services, counseling, facilities, technology services, media production, and administration.

Educational Broadcasting: Cable TV and Video on Demand

Distance Education also oversees a cable TV station that broadcasts educational programming and public service announcements to nine local cities: Fullerton, Anaheim, Villa Park, Cypress, La Palma, Placentia, Garden Grove, Los Alamitos, and Yorba Linda.  For viewing options go to http://online.fullcoll.edu/options.htm. 

Streaming video on demand (VOD) is available through Annenberg Media, where media and telecommunications can be used by faculty and students to advance learning. To hear the sound and view video, the user should have Windows Media Player, DSL, a cable modem, or a LAN connection to a T1 line or greater, and have Javascript enabled.  Click on broadband FAQ for more information.

Free sign up is required for first-time users. Click on http://www.learner.org/view_programs/view.programs.html.  Browse resources by discipline and grade level and look for the  icon

Location/Hours of Operation

The Distance Education office is located on the first floor of the Student Services Building on the south side of Chapman Avenue in room 2001. The office is open 7:30 a.m. to 4:00 p.m., Monday through Thursday and is closed on weekends, school holidays, and on Fridays during summer months.

Past and Present

Historically, Distance Education at Fullerton College began in 1973 with "Connie’s Clothing Corner," a telecourse which was co-produced by FC/NOCCCD/KOCE and aired on KOCE. This series ran until the late 1970’s.

Today Distance Education includes:

·         Online courses delivered entirely or mostly online

·         Hybrid courses that combines Internet work and campus attendance with 51% or more of the course taught on campus

·         Teleweb courses taught through the use of cable television broadcasts and online technologies

·         Web Enhanced courses that use the web as an extension of the classroom to enhance learning such as posting course syllabi, handouts, homework assignments, and virtual discussions online.  

Staff/Contact Information

Distance Education Manager, Terry Gleason (714) 992-7792  tgleason@fullcoll.edu   

·       Oversight of DE staff, website & district's cable channel 

·       Course Management System (CMS) Administration (e.g. WebCT, CE 6, Moodle)

·        Basic webpage development for online faculty (by appointment only)

Distance Education Specialist, Linda Clark (714) 992-7490 lclark@fullcoll.edu

·          Skilled and technical duties in support of DE (e.g. Public Service Announcements for LCD monitors, cable channel scheduling, teleweb course support,  WebCT Shells, script to populate students in courses, copyright compliance research)

Distance Education Assistant, Ellie Andrews (714) 992-7487 eandrews@fullcoll.edu

·         Administrative duties in support of DE (e.g. FCOnline / WebCT Login, resetting passwords )

·        714-992-7500 DE help desk

Media Production Specialist, Betty Howard (714) 992-7497 bhoward@fullcoll.edu

·         Designs and develops campus brochures, flyers, and publications

Dean of Academic Services, Carol Mattson (714) 992-7024  cmattson@fullcoll.edu

        ·         Oversees DE, Curriculum, Catalog and Schedule, and Staff Development. Campus liaison for Fullerton College Foundation.

Instructional Support and Information

CCC Confer

CCC Confer was designed to allow communication and collaboration, using the latest Web conferencing technology, for all staff, faculty and administrators in the California Community Colleges system. It is ADA and Section 508 accessible. All you need is your phone and an Internet connection. For more information go to http://www.cccconfer.org/index1.aspx

Correspondence with Faculty Teaching via Distance Education

The Distance Education staff notifies online faculty of important information pertinent to Distance Education via email.  Faculty can go to http://online.fullcoll.edu/online_faculty_06.htm and make sure they are listed and their contact information is correct. Faculty not on the list or those needing to make corrections should contact fconline@fullcoll.edu.

Faculty on the Distance Education email distribution should expect an email from Distance Education during the last month of the semester prompting them that they must submit a new course shell request for each online, hybrid, teleweb or web enhanced course they are scheduled to teach the subsequent term.

Faculty will be notified when course shells are available, along with instructions on how and where to login to the course.

Curriculum

At Fullerton College, courses delivered at a distance adhere to the same principles of academic quality and integrity as courses delivered on campus, face-to-face.   Curriculum at Fullerton College is reviewed, at minimum, on a six-year cycle.  However, any time a new or revised course is brought before the Curriculum Committee  requesting to add Distance Education as a mode of delivery, the course is reviewed and approved separately by the Curriculum Committee to ensure that a course taught using such a modality are equal in rigor, course content and learning outcomes as the same course taught face-to-face. 

Guidelines for Good Practice: Effective Instructor to Student Contact

Review and follow the “Guidelines for Good Practice: Effective Instructors – Students Contact in Distance Education Learning” adopted by the California Academic Senate at http://www.curriculum.cc.ca.us/Curriculum/GoodPract/Downloads/EffectiveInstructor_Student.pdf

How to Compress Audio Files

 For information on compressing audio files go to http://audacity.sourceforge.net/[1]  Audacity is a free, open source software for recording and editing sounds. It is available for Mac OS X, Microsoft Windows, GNU/Linux, and other operating systems. Click here to Learn more about Audacity.  Click here to Download Audacity 1.2.6 for Microsoft Windows

How to Compress Video Files

Adobe Captivate is a software that edits video files  and is available on the computers in the TEC lab in room 800.  Call the TEC at (714) 992-5010 to check the lab’s availability.

How to Convert PowerPoint to PDF

For information on converting PowerPoint to PDF files, go to http://studio.adobe.com/us/tips/tip.jsp?p=1&id=101018&xml=acr7sdofficepdf

Mentors

A Distance Education mentor program will be piloted fall 2008. Check the Staff Development webpage at http://staffdev.fullcoll.edu for more information.

Publisher's Resources and ePacks

Distance Education teaching/learning tools may be available from publishers when a faculty member adopts one of their textbooks for use in a class. For information on publisher’s materials contact the publisher’s representative for Fullerton College.   

Thompson Course Technology http://www.course.com
Pearson Education http//www.coursecompass.com

McGraw-Hill //www.pageout.net

Blackboard.com (search for “publishers”)

Staff Development and Training

Information regarding Staff Development and Training is available at http://staffdev.fullcoll.edu or by contacting the Staff Development Coordinator at (714) 992-5010. 

Resources for online teaching and learning are available at http://staffdev.fullcoll.edu/StaffDev07/technology.htm. 

Student Learning Outcomes

The following Student Learning Outcomes have been identified by the DEAC for all students who participate in and complete a Distance Education course at Fullerton College.

1. Students will use technology successfully to complete assignments and exams.
2. Students will proficiently use technology to exchange ideas with faculty and classmates independent of a physical location.
3. Students will develop and apply self-management skills, including reading and following instructions, to independently complete course assignments.

Tips for Assigning and Teaching Distance Education Courses

Tips for Assigning and Teaching Distance Education Courses were prepared and approved by DEAC to help Deans and Faculty evaluate the preparation needed before assigning or teaching a Distance Education course at Fullerton College.  Prior to teaching an online course at Fullerton College, essential factors to consider include: 

1.      Complete Training for Teaching Online in both pedagogy and use of a course management system. 

a.      Go to http://www.cccone.org/ for Technology Training Opportunities

b.      For faculty using publisher’s online course materials, go to the publishers sites for information and training options.

c.      To enroll in a self-paced Virtual Instruction Academy (designed for WebCT 4.1 users at Fullerton College) contact Terry Gleason at tgleason@fullcoll.edu.  A face-to-face component of the VIA is generally offered during the summer.

NOTE:  Fullerton College has plans to implement CE 6.0, Spring 2008. When building or updating a course, use Content Modules as opposed to Organizer Pages (for details contact Terry Gleason at tgleason@fullcoll.edu)

d.      Visit the Staff Development website at http://staffdev.fullcoll.edu/StaffDev07/technology.htm for additional information and resources.

2.      Use universal design principles in setting up your course to assure that disabled students are accommodated.  Click here for information on Universal Design for Learning or contact Tania McKeown at (714) 992-7271 for assistance on ways to accommodate disabled students.

3.      Make sure the course has been approved for instruction as an online course by the Curriculum Committee.  If unsure, check with your Division’s Curriculum representative or Division Office Manager.

4.      Set up a campus e-mail address and an instructor webpage on the college website with links to your online course(s)

1. For details, go to http://webhelp.fullcoll.edu/

2. Attend a Front Page or Dreamweaver workshop – For training days and times click on the calendar at http://staffdev.fullcoll.edu/

5.      Review the comment lines developed for the class schedule for online courses with your Division Office Manager and using the one that best suits your course to assure that students know how to access your course. Click here to view comment lines.

6.      Be aware that online students must have the same access to on-campus services as students in face-to-face classes.

1. Fullerton College Student Services are listed and linked on the Distance Education website at http://online.fullcoll.edu/student_services_010507.htm

7.      Inform students of any particular technical and non-technical requirements of your online course and let them know where they can find equipment on campus that meets these technical requirements.  Make sure that the available equipment can handle the hardware/software/internet needs of your class.  If you need assistance

1. Contact the Help Desk at (714) 992-7711 for assistance with technical questions.
2. A software request form is available at fcnet.fullcoll.edu.  Due to a large volume of requests, submit form at least 4 weeks before the software needs to be loaded.
3. For hardware or related needs, submit a service request at http://tts.fullcoll.edu/ a minimum of two weeks before your class begins. NOTE: Generally the same username and password used to login to the FC network to use email.  Contact your Division Office Manager to learn the protocol in your division/department for submitting a service request. 
4. Visit http://fcnet.fullcoll.edu/611schedule.htm to verify room 611’s availability.

8.      Provide students with a method that will help them be successful learning at a distance such as providing an orientation either on campus or online.

9.      Enroll in an online course prior to teaching an online class to experience the “student” perspective.

10.  Understand the level of technical support available to you and your students. 

1. Limited technical support is available at fconline@fullcoll.edu
2. Frequently Asked Questions (FAQs) prepared for students are available on the Distance Education Website at http://online.fullcoll.edu

Contact the Distance Education office at (714) 992-7792 for more information.

Universal Design for Learning (UDL)

Universal Design Accessibility Checklist

Distance Education at Fullerton College supports and encourages the practice of Universal Design for Learning (UDL).  UDL is designing course instruction, materials, and content to benefit people of all learning styles without adaptation or retrofitting. UDL provides equal access to learning, not simply equal access to information.  UDL allows the student to control the method of accessing information while the instructors monitor the learning process and initiates any beneficial methods.

Although this design enables the student to be self-sufficient, the instructor is responsible for imparting knowledge and facilitating the learning process.  It should be noted that UDL does not remove academic challenges; it removes barriers to access. 

UDL is the design of products and environments to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design.  Making a product accessible to people with disabilities often benefits others.

Click here for more information on UDL.

WebStar Instructions for Faculty

For WebStar instructions, go to http://staffdev.fullcoll.edu and click on “Using WebStar”

Policies, Rules and Procedures

Accreditation  

Accrediting Commission for Community and Junior Colleges (ACCJC): A Distance Learning Manual published by ACCJC is available at http://accjc.org/ACCJC_Publications.htm.  Click on "Distance Learning Manual."

College Policies and Rules

College policies and rules outlined in the Student Catalog apply to all distance education students - the same "Standards of Student Conduct," "Discipline Policy, "Student Complaint Procedure" will be followed.

Copyrighted Material

To view the district’s policy on copyright, go to http://www.nocccd.edu/Policies/PoliciesAndProcedures.htm#AdministrativeGuide

North Orange County Community College District ADMINISTRATIVE PROCEDURES, Chapter 3: AP 3750

Employees unsure as to whether they are violating copyright law will be directed to the U.S. Copyright Office’s website at http://www.loc.gov/copyright.

Title 5

For Title 5 information pertaining to Distance Education, go to http://government.westlaw.com/linkedslice/default.asp?RS=GVT1.0&VR=2.0&SP=CCR-1000&Action=Welcome

Click on  "Search for a Specific Regulatory Section"

Example:

Title 5

Section 55205

TITLE 5. EDUCATION

DIVISION 6. CALIFORNIA COMMUNITY COLLEGES

CHAPTER 6. CURRICULUM AND INSTRUCTION

SUBCHAPTER 1. PROGRAMS, COURSES AND CLASSES

Article 3. Distance Education

s 55205. Definition and Application

s 55207. Course Quality Standards.

s 55209. Course Quality Determinations.

s 55211. Instructor Contact.

s 55213. Separate Course Approval.

s 55215. Faculty Selection.

s 55217. Number of Students.

s 55219. Ongoing Responsibility of Districts

United Faculty Contract

The United Faculty Contract pertaining to Distance Education can be viewed by clicking on http://www.nocccd.edu/Departments/HR/ufcontract.pdf  and scrolling to Article 22.

Student Services

Class Schedule

When division offices prepare the class schedule, please use the examples provided for Banner comments.

Distance Education courses are listed in the class schedule and can also be found online by visiting http://www.fullcoll.edu/classschedule/

and clicking on the searchable class schedule or by clicking on pages that are linked to Distance Education/online course information. Students are referred to the instructor of record listed in the class schedule for course specific questions.

The final exam schedule as it appears in the Schedule of Classes will remain the same for all Distance Education courses.