Browsers
You must use Internet Explorer (IE) 5.x and above and Netscape Navigator or Communicator
(NN or NC) 7.0 and above. Other browsers are not recommended.
In addition, you should download both IE and Netscape. Conflicts with one browser may arise that are
easily solved by switching to the other browser. You can download IE at http://www.microsoft.com/windows/ie/ and NN or NC from
http://home.netscape.com/computing/download.
Check your Browser
WebCT Campus Edition automatically checks whether your browser is validated for use with WebCT in the login screen, in myWebCT, and in course homepages. However, you may also want to check if your browser is non-validated using Check Browser. Check Browser also gives you access to WebCT's Browser Tune-up page where there is up-to-date information about all classifications of browsers
It's important that your browser is set up properly to handle WebCT. You should note the following:
- enable all your Java options (see below)
- set your cache to always reload a page; this insures that you are always viewing the latest pages
- when taking exams, close all programs except WebCT.
- if you are trying to login to WebCT from work, you company may have a firewall that prevents access. Check with your IS department.
- avoid using Instant Messenger programs or other memory-resident programs while using WebCT
- when clicking on WebCT buttons, click them deliberately ONCE, then wait; if nothing happens, click them again. Multiple clicking can confuse WebCT.
- make sure you always use the breadcrumbs;
never use the forward and back button on your broswer when using WebCT.
The tables below, from
http://webct.com/, guide you through the process of
setting up your browser for Java and page caching.
Enable Java
Netscape Communicator (Navigator 7.0 and higher)
Internet Explorer 5.0 and higher
-
Select Tools
à
Internet Options
-
Select the
Advanced tab
-
Locate Microsoft
VM
-
Make sure the
Java console enabled and Java logging enabled
boxes are checked
-
Click OK
-
Restart your
computer if you checked the Java console enabled box
Set Cache to Always Reload a Page
Netscape Communicator (Navigator 7.0 and higher)
-
Select Edit
à
Preferences
-
Click the + sign
next to Advanced to see more options
-
Select Cache
-
Select the Every
Time radio button at the bottom
-
Click OK
Internet Explorer 5.0 and higher
-
Select Tools
à
Internet Options
-
Select the
General tab
-
Select Settings
from Temporary Internet Files
-
Select the Every
Visit to the Page radio button
-
Click OK
AOL Users
If you use America Online (AOL) for
Web access, you will need the AOL version 7.0 or higher client
and the Internet Explorer 5.0 or higher browser. Do not use
earlier versions of the AOL client with earlier versions of
Internet Explorer, as you will have difficulty accessing many of
WebCT features. The AOL browser will NOT work with WebCT.
For best results with AOL:
- Connect to the Internet using AOL version 7.0 or higher
- Open a private chat within AOL (this allows the AOL
client to remain open, without asking if you wish to
disconnect while minimized)
- Minimize AOL
- Launch a recommended browser
Internet Explorer File Download Problem
When trying to save a file using Internet
Explorer 5.5, it will not save properly unless you follow the
following directions:
- When saving a file, when first prompted to download the
file in Internet Explorer 5.5, select 'Open this file from
its current location' and click OK.
- You will now be prompted to save the file again. Select
'Save this file to disk'; click OK.
North Orange County
Community College District