Distance Education Home Page

Blackboard Learn
Where do I log in to access courses in Blackboard?
What are my user name and password?
What browsers and operating systems are compatible?
What should I be aware of when taking tests?
What if I'm unable to access from my work or home computer, and/or mobile device?
Where do I find specific course information and requirements?
Where do I view Blackboard tutorials?
Whom do I contact for assistance?
Where do I find general and student support information?

MyMathLab 
Students taking an online math class using MyMathLab.com will need to obtain a course ID from their instructor AND purchase an access code for the course.  The MyMathLab site is www.coursecompass.com.  You will NOT be able to register or log in until you have the necessary information from your instructor.  For more details and further information, contact individual instructor.

Publisher Sites
Some courses may use a Publisher's site, such as McGraw-Hill, PageOut, or MyGateway "Site Studio."   For information on which management system a course uses, refer to course specific information in the Schedule of Classes, or contact individual instructor.

General Information - Student Support Services:
Admissions and Records
Cadena Cultural Center
Campus Computer Labs
Counseling
Financial Aid
Student Services
Transfer Center
Veteran's Resource Center

Blackboard Learn

Where do I log in to access courses in Blackboard?
Two options:

1.  Go to:  http://online.fullcoll.edu  -  click on Blackboard button
 
2.  MyGateway (single sign on): http://mygateway.nocccd.edu/cp/home/login
MyGateway is now a single sign-on portal, meaning you can access courses using Blackboard in MyGateway.  In channel, left side of page, you should see a Blackboard logo icon; click on "Fullerton College Blackboard" link for access. 

What are my user name and password?
1.  http://online.fullcoll.edu
     user name: 8-digit I.D., include "@" sign (e.g., @xxxxxxxx)
     (If "@" omitted, page will read: "Not Enrolled in Any Courses).


     password:  MyGateway/WebStar password.
     (Key in only first six digits/characters).
    
     If using your Social Security Number, to get user I.D. ("@" + 8-digit I.D.) in WebStar:
     1.  Log into MyGateway
     2.  Click on WebStar icon 
     3.  Click on "Personal Information"
     4.  Scroll down - click on What is my ID number?                                                             

2.  MyGateway: http://mygateway.nocccd.edu/cp/home/login
     user name:  MyGateway user name
     password:  MyGateway password

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What browsers and operating systems are compatible?
To view Blackboard operating system and browser compatibility information, click here.
Blackboard browser and plug-in assessment tool, click here.

What should I be aware of when taking tests?
To avoid being kicked out of tests, and/or not being able to see "submit" button:
    -  Wait and let the test load, entirely, before answering the first question. 
    -  Do not click the "back" button.
    -  Do not open a new window, or click on an opened window.
    -  Do not enlarge or reduce the screen.
    -  Do not open a second browser.
    -  Do not click multiple times in a window (this emulates a "submit" request).

Also.....
    -  Do NOT attempt to use a cell phone application, Internet card, mobile devices, etc.  Blackboard is data intensive, and requires significant bandwidth.
    -  Click to view supported browsers and operating systems.
    -  Click to confirm browser and additional tool information.
   
Where do I find specific information and course requirements?
See the Schedule of Classes and visit instructor website for specific course information and requirements.

What if I'm unable to access from my work or home computer and/or mobile device?
Campus computer labs are available to all registered students unable to configure their personal devices.  Click here for lab locations and hours of operation.

Where do I view Blackboard tutorials?
Tutorials are available on Blackboard Learn On Demand Learning Center. 

Whom do I contact for assistance?
Behind the Blackboard Support for Students - click here. 
General, log in and access questions: email: online@fullcoll.edu
Course specific questions, contact your instructor.
MyGateway/WebStar: email: ishelpdesk@nocccd.edu or contact District Information Services. 
Note:  If Pin reset in MyGateway is unsuccessful, contact Admissions and Records to have account cleared/reset: 714-992-7075 

 
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