Distance Education Home Page

Blackboard Learn
Where do I log in to access courses in Blackboard?
What are my user name and password?
What browsers and operating systems are compatible?
What should I be aware of when taking tests and exams?
What if I'm unable to access from my work or home computer, and/or mobile device?
Where do I find specific course information and requirements?
Where do I view Blackboard tutorials?
Whom do I contact for assistance?
Where do I find general and student support information?

MyMathLab 
Students taking an online math class using MyMathLab.com will need to obtain a course ID from their instructor AND purchase an access code for the course.  The MyMathLab site is www.coursecompass.com.  You will NOT be able to register or log in until you have the necessary information from your instructor.  For more details and further information, contact individual instructor.

Publisher Sites
Some courses may use a Publisher's site, such as McGraw-Hill "Connect," WileyPLUS, or MyGateway "Site Studio."   For information on which management system a course uses, refer to course specific information in the Schedule of Classes, or contact individual instructor.

General Information - Student Support Services:
Admissions and Records
Cadena Cultural Center
Campus Computer Labs
Counseling
Financial Aid
Student Services
Transfer Center
Veteran's Resource Center

Blackboard Learn

Where do I log in to access courses in Blackboard?
Two options:

1.  Go to:  http://online.fullcoll.edu  -  click on Blackboard button
 
2.  MyGateway: http://mygateway.nocccd.edu/cp/home/login
MyGateway is single sign-on, meaning user name/password are not entered a second time:
    -  Click on "Student Tab"
    -  Click on "Fullerton College Blackboard" link  (in the box with the Blackboard (Bb) icon)

What are my user name and password?
1.  Distance Education:  http://online.fullcoll.edu
     user name: 8-digit student i.d., include "@" sign (e.g., @xxxxxxxx)
     (If "@" omitted, there is no access and page may read: "Not Enrolled in Any Courses.")  
    Effective July 1, 8-digit Banner student I.D. must be used.   Forgot Banner I.D. - Pin Reset
      password:  MyGateway/WebStar password
        (Key in only first six digits/characters)                                                         

2.  MyGateway: http://mygateway.nocccd.edu/cp/home/login
     user name:  MyGateway/WebStar user name
     password:   MyGateway/WebStar password
     Effective July 1, 8-digit Banner student I.D. must be used.   Forgot Banner I.D. - Pin Reset
        -  Click on "Student Tab"
        -  Click on "Fullerton College Blackboard" link (in the box with the Blackboard (Bb) icon)
   

Return to Top

What browsers and operating systems are compatible?
To view Blackboard operating system and browser compatibility information, click here.
Blackboard browser and plug-in assessment tool, click here.

What should I be aware of when taking tests and exams?
Blackboard requires significant bandwidth:
    - Use a hard wire connection. 
    - Avoid WiFi or other wireless connections (G3, G4, etc.).

To avoid being kicked out of tests, and/or not being able to see "submit" button:
    -  Wait and let the test load, entirely, before answering the first question. 
    -  Do not click the "Back" button.
    -  Do not use "backspace."
    -  Do not go back to "Home" page.
    -  Do not open a new window, second window, or click on an opened window.
    -  Do not enlarge or reduce the screen.
    -  Do not open a second browser.
    -  Do not click the "Refresh" button.
    -  Do not click multiple times in a window (this emulates a "submit" request).
    -  Do not assume you can reenter:
                -  Session may "time out," connectivity lost, when lapse in activity.
                -  Test may be "timed," allowing for entry only once.

AND.....
    -  Do NOT attempt to use a cell phone application, Internet card, iPhone, mobile devices, etc.
             -  Blackboard is data intensive, requiring significant bandwidth:
                        -  Use a reliable computer:
                              (laptops, iPhones, Ipads are very sensitive  - "Submit" is tripped easily)
                        -  Do not try to take tests at Starbucks, hotel lobbies, airports, etc.
      -  Do NOT recommend using Internet Explorer browser.
     -  Firefox and Google Chrome browsers recommended. 
 
                Click to view supported browsers and operating systems
                Click to confirm browser and additional tool information
   
Where do I find specific information and course requirements?
See the Schedule of Classes and visit instructor website for specific course information and requirements.

What if I'm unable to access from my work or home computer and/or mobile device?
Campus computer labs are available to all registered students unable to configure their personal devices.  Click here for lab locations and hours of operation.

Where do I view Blackboard tutorials?
Tutorials are available on Blackboard Learn On Demand Learning Center. 

Whom do I contact for assistance?
Behind the Blackboard Support for Students - click here. 
Log in, access, general and miscellaneous information:  email: online@fullcoll.edu
Course specific questions, contact your instructor.
MyGateway/WebStar: email: ishelpdesk@nocccd.edu or contact District Information Services. 
Note:  MyGateway PIN account reset assistance, contact:
Admissions and Records   714-992-7075   Office hours: MyGateway log in page.

 
Return to Top